Get yourself out of a potentially dangerous situation with these fake communications
The "Fake Call" feature was designed as a deescalation tool, or as a convenient way to remove yourself from awkward or uncomfortable situations. By enabling this feature in the POM Safe Enterprise mobile app, you will be able to trigger a fake call with "One Hold" functionality (or additionally with "Double Click" if you are a POM Mobile user).
To configure either the "Fake Call" feature, click on the hamburger menu on the top left of the home screen in the POM Safe Enterprise mobile app, then choose your device, then "Alert Configuration".
"Fake Call" Feature
Note: POM Mobile users will need to select either "One Hold" or "Double Click" before they will see the setting screens below.
You can configure the "Fake Call" feature by move the slider to blue. If you click on the button, you can see detail about the number the call will come from. A call will be placed to your phone that will always come from the same number (shown below), so it is recommended to save the number as a contact that will help you excuse yourself from a situation (e.g. "John From Work"). You should also save that contact as a favorite so it will still come through when your phone is in "Do Not Disturb" mode.
