Make sure to use appointments to give emergency services extra location information
The POM Mobile uses built in GPS or if connected to Bluetooth your cellular phone location to determine where you are when you trigger an alert. This provides your location to dispatch just like Google or Apple Maps. This means that dispatch will know the address of the emergency, but it will not know exactly where you are in that address if it's an apartment complex or city high rise. To provide those additional details about your location we have created appointment sync, and "pin my location" functionality in the app or via your device (if configured), so that if there is an emergency and you are in a building with multiple floors, information on what floor/room/suite you are in will be available to the dispatcher via the information in your calendar appointment or the notes you add to your pinned location in the app.
