Feel free to use the email templates below to communicate the migration to POM Safe's new platform to your users and admins:
Email Template (Users):
Exciting news! Our POM Safe software is getting an upgrade. We are excited to be able to take advantage of the new features and functionality that comes along with this move.
Some of those benefits are listed below:
- Text your connections
- Enhanced geofencing
- Report unsafe areas
The only thing you need to do is delete the app on your phone, and download the new one (called “POM Safe Enterprise”)
You will be prompted for your phone number on the login screen, and your invite code. That code is XXXXXX.
That’s it! You can continue using your device as usual.
If you are having any issues getting your device reconnected to the new app, please reach out to (NAME) and he/she can assist you.
Thank you,
********
Email Template (Admins):
Exciting news! Our POM Safe software is getting an upgrade. We are excited to be able to take advantage of the new features and functionality that comes along with this move.
Some of those benefits are listed below:
- Enhanced Appointment Auto Sync
- NEW: Crowdsourced Safety Reporting (360 Safety Network)
- Additional One-Hold configuration options
To start utilizing the new software, please delete any bookmark to our existing POM Safe URL and save https://aware.pomsafe.com to your bookmarks.
You should have received an invitation to log in to the new platform. Follow that link and the associated prompts.
That’s it! You’re now set up in the new system. You will notice in the top left-hand corner that there is an “Invite Code” - Any time a new user needs to be onboarded, you’ll want to create them in the system with their email address and phone number, and then share the invite code with them. That will allow them to register on their own.