Get all the details about emergency alerts, our POM Response Center dispatchers and emergency profile information.
The POM 3 connects via Bluetooth with the POM User’s smartphone and in an emergency can be tapped three times to place a phone call to the POM Response Center, sending GPS location, profile information, and initiating voice communication.
Our dispatchers are monitoring 24/7 and in an emergency can relay important information to emergency responders near your location.
In an emergency, the POM 3 can act as an extension of your phone. It is equipped with a microphone and speaker so that you can speak with a POM Response dispatcher without needing to unlock your phone or dial numbers.
In addition to GPS location information sent from your phone, our 24/7 POM Response Center dispatchers will receive profile information. You can create your profile in the POM Safe Enterprise app and can include information such as a picture of yourself, physical descriptors, medications, medical conditions, emergency contacts and more (for more information, check out the profile article in the "POM Features" section of the knowledge base).
Your location is only shared with dispatchers during an active emergency alert.