Below is a template you can use to announce the launch of the Fake Call and/or Check On Me safety drill. Make edits as you see fit, the messaging should match your company voice.
NOTE: Before sending, update the bold section in brackets.
Subject: Important: New Safety Policy & Drill - Required
Hi Team,
First off, thank you for the work that you're doing! At [Organization Name], your safety is our top priority. We are committed to providing a safe working environment for everyone, and with that in mind, we are launching a new safety policy for the entire organization. As part of that, you'll be required to complete a [Monthly, Quarterly] safety drill using the POM Safe device. If you do not have a device and need one, please speak directly with your supervisor.
Why is this important?
We want to ensure that every team member has the knowledge and tools to handle any potential emergency. The safety drill is a proactive training exercise designed to protect you and your colleagues. It’s not optional – participation is mandatory, and supervisors will be monitoring completion through the POM Admin portal.
What you need to know:
- Each [Monthly, Quarter], you will be required to complete this safety drill using your POM Safe device.
- You will get a text message prompting you to complete the test. There's nothing you need to do now. Wait until you get a text to start the safety drill
- You can find detailed instructions and protocols in our [Learning Management System/HR Portal], including the new Check On Me or Fake Call safety drill
- The safety drill will start on [MONTH, DATE, YEAR]
How to complete the Check On Me safety drill:
- Double-tap your POM device to start the Check On Me. If you do not have a device, from the home screen in the POM app, tap the Check On Me icon to start it
- After 15 seconds, double-tap your POM device to Check Out or tap Check Out in the app. This will complete the safety drill
- Detailed instructions on how to complete the safety drill will be in the text message you receive
If you encounter any issues, please contact POM Support at 518-720-7970 or Support@POMSafe.com
Team Leaders:
You are responsible for ensuring 100% completion of the drill within your teams. The Admin portal will help monitor participation, it's expected that each team member will complete the safety drill (as this is now company policy). In case of incomplete drills, please follow up with team members promptly.
If any team member experiences issues during the drill, please categorize the feedback as either:
- Training-related: For user errors or misunderstandings, retrain the team member and encourage them to join POM’s weekly refresher training sessions. Email Support@POMSafe.com for the registration link.
- Product-related: If there's a technical issue, please email Support@POMSafe.com, and they will assist in resolving the problem.
As we provide care to our community, you may be in unpredictable environments. This safety drill helps build muscle memory so you're prepared in a real emergency. Thank you again for all you do! You're changing lives daily and we want you to continue to feel safe while doing so.
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If you have any questions or would like to brainstorm how to implement this safety drill in your organization, feel free to book a call with your Customer Success Manager (CSM) or email Support@POMSafe.com.